Examines a university's year-long project within student services designed to improve services for its customers, primarily the student body. Discusses Strategic Quality Measurements (SQM) and outlines the current program's inception. Offers advice to university administrators who may wish to initiate their own SQM program. (RJM)

Student activities personnel are offered advice on balancing personal and professional demands, improving physical fitness, improving nutrition, minimizing stress, and managing time better. The importance of office communication and cooperation with coworkers in assuring personal well-being is emphasized. (MSE)

This manuscript explores the concept of balance for master's students enrolled in student affairs preparation programs in the Southeast and Midwest. It provides research on the ways balance is restricted for master's students who are employed in a student affairs setting while also enrolled in preparation programs, and it investigates themes which…

The concept of dual-career couples in student affairs and higher education, while not new, continues to be a growing phenomenon. These dual-career relationships present both professional and personal challenges and require regular adjustments. The authors discuss these challenges and adjustments from both a theoretical and an experiential…

As community colleges embrace learning-centered practices, student affairs professionals have an opportunity to recommit to building and maintaining partnerships with their academic colleagues. This chapter explores the development, nature, and culture of learning-centered partnerships between academic and student affairs professionals, identifies…

The study examines the perceptions of chief student affairs officers at 50 colleges/universities in order to provide insights into the extent to which preparation programs are effectively preparing new professionals for the field. The results of the study will assist faculty teaching in these programs in future decisions regarding curricula;…

Advisor perceptions of and responses to the social and emotional needs of college students with learning disabilities (LDs) and attention deficit/hyperactivity disorder (AD/HD) are studied. Through a mixed-method approach of surveys and focus groups, four themes emerged: social-emotional issues that students present in the advising relationship;…

This study describes an empirically derived framework for understanding issues and contexts in which difficult interpersonal events, grounded in identity differences, occur between and among college faculty and students. Interviews with 34 student affairs professionals on 11 college campuses generated 153 student stories of uncomfortable…

Discusses legal precedents on students' rights to counsel in discipline cases. Recommends that student affairs administrators not refrain from making professional judgements in educational contexts. Suggests that a critical review of procedural adjustments can enable institutions to proceed with fair disciplinary processes not defined exclusively…

Discussed changes in the field of student affairs suggesting that they have not been as directional or significant as they should have been. Due to increasing pressures of accountability and rising professional expectations, it is recommended that student affairs personnel accept and respond to the ever-present goal of professional recognition.…

Studies the anorectic student who is becoming more evident on the college campus, and who often evokes strong emotional response. Stresses that realistic perspectives be maintained by college counselors and administrators. Explains the characteristics of anorexia nervosa and provides guidelines for responding to the student. (Author)

Suggests that student affairs professionals must continue to encourage ethnic minority students to become widely involved in student governance activities. Notes that this involvement will help to foster an environment that promotes human growth and development; it will also aid the institution in retaining these students. (Author)

Examines the role of student affairs leaders in transmitting and in using values to build a values-centered organization and leadership style. Argues that values issues are inescapable and suggests five education strategies that leaders of student affairs organizations can use to enhance the right values in student affairs. (RJM)

Describes training program for student assistants in a university career center. Students learn to critique resumes and cover letters. This service assists in offsetting staff cutbacks, reduced budgets, and escalating demand for career services at the University of Delaware. Provides a copy of the training manual. (JBJ)

Through the Decision Perspective Survey, Southern Association for College Student Affairs members were asked to consider the extent to which they considered educational/development versus legal issues when making decisions in their work. Results indicate a change in emphasis in decision making with significant new consideration given to legal…