Virtual tutoring and student support systems may be pivotal in developing opportunities of equality and of outcome for students who study at a distance. Cookson (2002) mentions that it is important to assist students to have access to study programs. Cookson (2002) elaborates upon this and states, "If access is to be equitable, once they are…

One of the goals of the Transfer and Retention of Urban Community College Students (TRUCCS) project was to understand how the community college fulfills its multiple missions. This article uses qualitative data collected through a series of focus groups with students, faculty and administrators held at the nine Los Angeles campuses during the Fall…

Increasingly, less educated Americans are struggling with self-sufficiency. Low-end jobs are diminishing, and adults who left high school with education adequate to support themselves now find their marketable skills limited. Recent welfare reforms restrict assistance, leaving struggling workers with dwindling aid. Changing family structures…

Catholic high schools do not generally have a reputation for serving students with special needs. This article, using primary sources related to one high school's history, demonstrates how even an academically elite school can meet the needs of a wide range of students. Specific strategies are suggested that can help Catholic high schools be more…

Support for elite student-athletes was explored within a single English university using Stringer's (1996) Look, Think, Act model of action research. Entry to the ongoing support programme is competitive and participation is voluntary, with sessions delivered every second week after lectures. Based on supporting documentation, interviews, focus…

Based on the findings of a national survey conducted in 2004 designed to examine the support systems for both learners and tutors engaged in tertiary-level Web-based English education in mainland China, this paper reports the findings of secondary analysis by identifying the tensions in the current learner and tutor support systems. For…

Distance education has become a major form of education in the United States. This surge in popularity has launched a plethora of scholarship emphasizing the distillation of those strategies which inform effective, learning experiences in the distance environment. A growing consensus among researchers recognizes the need for a holistic approach to…

In spite of ten campuses spread over four islands, access to higher education at the University of Hawai'i (UH) is unevenly distributed across the state. In an effort to address the problem of access, the Alfred P. Sloan Foundation has funded the University of Hawai'i to develop online courses and programs. In this article, the author describes…