Although universities often expect student affairs staff to possess advanced leadership skills, many have not undergone formal training as leadership educators, which often leads to inconsistent outcomes in leadership development programs. Drawing on best practices in facilitating leadership learning --including the use of multiple pedagogies,…

On May 4, 1970, the Ohio National Guard opened fire on students at Kent State University (KSU), killing four and wounding nine. Although this event marked a watershed moment in American culture and the start of a decline in activism related to the war in Vietnam, its place in higher education history is not well-understood. This paper traces the…

Striving antiracist frontline student affairs educators work from commitments to racial equity and racial justice. Yet, when responding to racist harms, they must navigate institutional investigative practices. In this institutional ethnographic study of a Predominantly and Historically White Institution (PHWI), despite frontline educators' aims,…

Student support is seen as a necessity to better students' progress. For students to succeed when studying at a distance, they need a great deal of support to adjust to the institution of higher learning. Independence theory was used as a lens to understand the role of student support staff in providing services to students. A qualitative case…

Many student affairs professionals have experienced grief spanning across their personal and professional lives. As student affairs professionals, they often serve on the "front lines" when bad things happen. These roles are mentally exhausting to take on and can be overwhelming. This article explores two different cases of staff deaths,…

Kent State University (KSU) has been associated with campus activism history since May 4, 1970. Using a case study approach, we interrogated if and how KSU student affairs administrators' approach to activism has changed in the intervening decades and how the legacy of the shootings informed their practice during the Black Lives Matters protests…

The need for universities to effectively support students identifying as Black, Indigenous, and/or People of Colour (BIPoC) remains a pressing element of strategies to close awarding gaps. Within overall support packages, the contribution of Learning Developers merits investigation, since these staff are often responsible for nurturing growth in…

The sustainability of the student affairs profession continues to be questioned, as is the conditions influencing attrition and "burnout" of those working in the student affairs profession over time. Therefore, understanding the workplace conditions of midlevel student affairs administrators continues to be an important area of inquiry…

Although the number of international students in Canadian colleges has been increasing rapidly, colleges' internationalization activities have received less attention than those of universities. This article examined how Canadian colleges discuss international students in their official internationalization strategy documents. Conducting critical…

The aim of this study is to explore the functions that professional networks could have as sense givers during the process in which professional support staff at higher education institutions make sense of their roles. The empirical data comprise interviews with three categories of support staff at three technical universities in Sweden and a…

The study aims to explore the practice of continuous assessment (CA) and associated challenges of implementation in higher education institutions located in Amhara National Regional State, Ethiopia. Drawing on assessment for learning and institutional theory, the qualitative multi-case design includes informants from three public universities.…

Amid growing concerns about social mobility in Britain's higher education system, our study delves into universities' role in addressing the social gap within the financial and professional services sectors. The social reproduction theory underscores how upper-class students often benefit from greater exposure to dominant cultural and educational…

Universities may have coped with the COVID-19 pandemic, but we argue there are still important lessons to be learnt from that experience of coping. In this paper, we explore whether universities could improve what they do, rather than just returning to pre-lockdown ways of working. We do this by analyzing a series of interviews with staff,…

Most first-year university students experience serious academic and adjustment challenges, which remain undetected until it is too late to provide meaningful intervention. Universities are therefore developing academic support systems that can assist in identifying students who experience learning challenges early on, and provide quality…

This longitudinal study investigated the outcomes of DREAMzone, an educational intervention designed to prepare higher education professionals to respond to the presence and needs of undocumented students. Qualitative surveys were administered to DREAMzone participants at three different time points (post-, 2-months, and 8-months). Five outcomes…