Assessed the relationship between the presence of Oregon volunteer long-term care ombudsmen and externally handled abuse complaints, survey reports, and regulatory sanctions. Found presence of ombudsmen was related to increased abuse reporting and abuse complaint substantiation, more survey deficiencies, and higher sanction activity. (JBJ)

Nursing assistants (n=126) in a long-term care facility attended a workshop on abuse prevention and aggression reduction. Pre-posttest data showed attitude changes and a statistically significant decline in conflict with residents, although no change was found in resident aggression toward assistants. The workshop was rated excellent by 89% and…