Discussion of shelf reading as a method to maintain library books in their proper location focuses on a statistical approach to determine when shelf reading is necessary. Uses sampling to obtain data on misshelved books over time and develop a control chart to assess when shelf reading is necessary. (Author/LRW)

A complex tool, data envelopment analysis (DEA) was used to evaluate the relative efficiency of major academic research libraries that are members of the Association of Research Libraries (ARL). Results of a two-year base line study using traditional measures taken from 1995-96 ARL statistics are reported. (AEF)

Database usage from a random sample of academic and public libraries in the United States and Canada reveals patterns of use in selected types of libraries. Nine tables present usage statistics. Factors that influence database use are briefly discussed. (AEF)

Reviews the role played by the International Federation of Libraries Association, International Standards Organization, and UNESCO in the establishment of international standards for library statistics. The Brazilian literature on the collection of library statistics is then analyzed to evaluate the extent to which such standards have been…

Describes the process of initiating an e-mail reference service in 1995 at the Ohio State University Health Sciences Library and the growth of the service through 2000. Includes data on types of patrons who use the service; types of questions and answers; and how results have led to re-evaluating all reference services. (LRW)

Discusses the ARL (Association of Research Libraries) E-Metrics project that is investigating problems related to collecting and using data for electronic materials and services. Describes a survey of libraries that focused on data collection activities and showed a lack of preparation as well as a lack of consistent statistics from database…

Discusses action research and its implications for library media centers; measurement and study; and steps in the action research process: clarify research need and define research problem, plan research to provide relevant data, collect and organize, analyze and interpret, report to relevant audiences, and integrate the results into library media…

Describes a study that measured the subject area and call number correspondence for the discipline of history at the Texas A&M University libraries. Considers the rise in interdisciplinary scholarship that challenges the frequent assumption that a correlation exists between topicality and call number range for collection management decisions.…

Describes the use of questionnaires and interviews for a study on the use of Abubakar Tafawa Balewa University Library (Nigeria) by international students. Problems faced by students are highlighted, including the language barrier, new services, and unfamiliar library terminology. (Author/LRW)

Describes a correlation method for calculating reference statistics using weekly door counts that was tested at the University of South Carolina while studying a sampling technique for collecting reference statistics. Results indicate this method may offer libraries an accurate and less time-consuming procedure for keeping reference statistics.…

Discusses the concepts of marketing and relationship management as they apply to libraries. Topics include perceptions of the profession; environments that libraries operate in; connecting content and users through access and services; and the need for reliable and consistent collection of effective data. (Author/LRW)

Description of common errors found in the statistical methodologies of research carried out by librarians, focuses on sampling and generalizability. The discussion covers the need to either adapt library research to the statistical abilities of librarians or to educate librarians in the proper use of statistics. (15 references) (CLB)

Outlines techniques of utilizing interlibrary loan (ILL) statistics to establish productivity and staffing patterns to evaluate library services and reveal staffing needs. This article also presents results from an ILL workload and staffing study in Alabama academic libraries. Results are displayed in table form. (JMV)

Discusses the application and use of a microcomputer-assisted reference statistics procedure which allows for customized programs to be designed and determined by local, unique research objectives, service demands, and the ultimate use of the recorded data. A literature review of the development and use of reference statistics is included. (EM)

Provides statistics based on the 1996 National Households Education Survey (NHES) of 55,000 families, measuring library use by presence of children, race, and ethnicity. Provides tables reporting use of public libraries by presence of children, by any household member, and by any household member in the last month. (PEN)