This study explores how leadership styles impact work engagement and conflict management practices in Nigerian universities. It utilises a qualitative research design, focusing on 40 semi-structured interviews with senior university management staff comprising Vice-Chancellors, Registrars, Bursars, Deans of Faculties and senior non-teaching staff…

Reference desk scheduling is one of the most challenging tasks in the organizational structure of an academic library. The ability to turn this challenge into a workable and effective function lies with the scheduler and indirectly the cooperation of all librarians scheduled for reference desk service. It is the scheduler's sensitivity to such…

This study investigated how three adolescents who struggled to meet school-based standards for reading achievement used popular culture texts both in and out of school. Specifically, we focused on how the adolescents' uses of popular culture shaped and were shaped by adult expectations for literate practice. The adults in our study included two…

Suggests that the divisions and animosities of the library community could be resolved through proper emphasis on access to information and resource sharing. Urban versus rural library, school versus public library, trustee versus librarian, and issues of professionalism are examined. (RAA)

Discusses philosophical issues and human elements in reference desk scheduling for public and academic libraries, highlighting institutionalization of a desk scheduling policy, the relationship between scheduler and schedulee (impartiality, consistency, flexibility, collegiality, diplomacy, dedication to reference service), and conflict management…

The University of Oklahoma librarians underwent a dramatic challenge to their faculty status in the 1990s. This article chronicles that challenge and documents the events that led to the retention of faculty status by the librarians. The event is analyzed in the context of conflict resolution research. (Author/AEF)

Suggestions for library media specialists to use in establishing relationships with administrators, teachers, students, and parents focus on four areas of interpersonal skills: knowing and trusting each other; accurately understanding each other; influencing and helping each other; and constructively resolving problems and conflicts. Fifteen…

Discusses ways school library media specialists and teachers can change themselves to adjust to a changing world and meet its challenges constructively. Aspects addressed include self-concept and self-knowledge; listening, assertion, and conflict resolution skills; self-exploration; and emotional understanding through journal writing and the…

Discusses three major roles of the academic library reference department manager: managing reference personnel, including training, communication, performance evaluation, and conflict resolution; implementing new technologies, including assessment of users' needs; and leadership and planning for future changes, including strategic planning,…

Outlines issues of concern in the management of nonlibrarian professionals in research libraries, argued to be significantly different from the management of professional librarians. Differing professional value systems, conflicts and tension that can arise, and organizational teamwork are discussed with a focus on effective reward structures. (15…