This study aims to identify factors and behaviors associated with user dissatisfaction with a chat reference interaction to provide chat operators with suggestions of behaviors to avoid. The researchers examined 473 transcripts from an academic chat reference consortium from June to December 2016. Transcripts were coded for 13 behaviors that were…

As collaborative biomedical research has increased in size and scope, so, too, has the need to facilitate the disparate work being done by investigators across institutional, geographic and, often, disciplinary boundaries. Yet we know little about what facilitation is on a day-to-day basis or what types of facilitation work contribute to the…

This article provides an interview with Amin Quazi, the founding chief executive officer of Unizin, a university-owned consortium focused on the emerging digital teaching and learning ecosystem. Amin has a bachelor's degree in chemical engineering from The University of Iowa and a master's degree in business administration from the Carlson School…

This essay traces the history of the International Consortium for Educational Development (ICED) through document analysis and email interviews with founding and prominent ICED members. It also provides a summary of the themes and locations of all the ICED conferences.

The current paper describes an urban university-anchored but community-based consortium of early childhood centers and community partners in a large Midwestern US city. The goal of the Consortium is to provide professional development opportunities that include networking, coaching, and collaboration as part of a community of practice (CoP)…

This article describes the development of the Community-Based Learning (CBL) Scorecard by a grant-funded consortium of liberal arts institutions. The aim of the scorecard was to promote assessment that improves student learning with an instrument that employs a quantitative scale, allowing for benchmarking across institutions. Extensive interviews…

Using an alignment framework, the authors explore faculty development initiatives in liberal arts colleges in order to understand the connection between organizational priorities and processes as connected to faculty members' stated needs. The study draws on mixed-methods data from The Initiative for Faculty Development in Liberal Arts Colleges…

This article explores informal environmental education (EE) experiences at eco-attractions. A consortium of three UK-based environmental charities designed an eco-attraction-based EE program aiming to inspire responses to environmental change. Over six months, educators at six eco-attractions delivered this two-day program to 430 young people.…

This study sought to identify preservice teachers' perceptions of their student teaching abroad experience and its effectiveness in preparing them to be globally competent educators upon completion of their student teaching as well as two years after. Findings indicate that they perceive their experience to have been both advantageous and…

Archdioceses and dioceses around the United States continue to brainstorm innovative ways to market their schools in an education system that provides a number of choices to parents and their children. Applying Wenger's (1998) learning theory entitled Communities of Practice (COPs), the purpose of this case study was to investigate one such plan…

The article is a summary of a small-scale research project which considers the formation of Co-operative Trust Schools. This was carried out in 2013 at a time when the number of schools becoming Academies and Trust Schools through the Co-operative College was burgeoning. Through questionnaire, interview, documentary analysis and exploration of…

This article reports the findings of a research study exploring what motivates governing bodies to consider joining or creating a federation, their experiences of the process and the barriers faced. The research methodology involved semi-structured telephone interviews, face-to-face interviews and analysis of relevant documentation. The varied…

Diversity-based designing, or the goal of ensuring that web-based information is accessible to as many diverse users as possible, has received growing international acceptance in recent years, with many countries introducing legislation to enforce it. This paper analyses web content accessibility levels in Spanish education portals according to…

Communication is an indispensable part of international cooperation and it requires managing different cultures. Being prepared to see and understand different values, trying to understand contrasting views in a consortium, can decrease the potential of misperception which otherwise may act as a real barrier to cooperation. This is why…

This article presents an interview with Paul Avon, the former executive director of the Canadian Virtual College Consortium. Avon has spent over fifteen years in the distance learning (DL) field managing the production and delivery of online learning at TVOntario, Humber College, the Sri Lankan National Online Distance Education Service, and the…