Through survey research, data were obtained about the tasks performed by administrative support workers who use information/word processing equipment and related technology. Findings support a redefinition of administrative support occupations and resulted in the development of the "Information Processing Specialist" catalog of job-relevant tasks.…

Describes a course in information processing which combines word processing (WP) and date processing (DP). The purpose of the course is to make students aware that WP and DP should not work in isolation but together for the common good of the organization. (JOW)

The types of skills employers require of today's office worker fall into two categories: general office competencies and changing technology skills. (SK)

A synthesis was performed of research on competencies essential for successful performance in the "office of the future" and whether such competencies differ from those required for success in the "office of the past." Results suggest that the major competencies required in office positions today are similar to those required in the past. (CT)

Discusses the new automated office and its six major technologies (data processing, word processing, graphics, image, voice, and networking), the information processing cycle (input, processing, output, distribution/communication, and storage and retrieval), ergonomics, and ways to expand office education classes (versus class instruction). (CT)