Planning ahead, practicing your response for various scenarios, being open and honest, showing empathy and respect for other peoples' perspectives and assuring stakeholders that you have the situation covered are the foundations of communicating successfully during a crisis, experts say. This article provides strategies for Community College…

Adults who are skilled in Empathic Listening are able to remove the barriers that often position elders and youth in opposing camps. The five components of Empathic Listening in the Nonviolent Crisis Intervention[R] program are highlighted.

A total of 2,611 calls to 14 helplines were monitored to observe helper behaviors and caller characteristics and changes during the calls. The relationship between intervention characteristics and call outcomes are reported for 1,431 crisis calls. Empathy and respect, as well as factor-analytically derived scales of supportive approach and good…

Alternative programs need to offer troubled and troubling students alternatives to punishment, expedient control, and rejection. This article demonstrates how the alternatives of building trusting relationships and effective, empathic communication can provide the re-education to improve a child's life.

Examined responses of 97 students who witnessed space shuttle disaster on video at school. Asked them to rank three things that had affected them most. Only 8.9 percent of females ranked space shuttle first, and only 30.4 percent ranked it in top three. More males (88.9 percent) mentioned space shuttle, and 38.9 percent saw it as top concern.…