Over the past few decades, technology has revolutionized the way colleges and universities operate. This study examines the extent to which investments in information technology (IT) are associated with the number and types of higher education personnel. After accounting for time lags between IT funding and personnel changes, we found that…

This article reports the challenges of eLearning faced by under-resourced students in a Zambian public university during the 2020 COVID-19 lockdown. The article further examines the interventions made by the university to mitigate the challenges of eLearning faced by under-resourced students. The article is based on empirical data derived from an…

The COVID-19 pandemic has highlighted the challenges that present obstacles to equitable learning and development in higher education in various parts of the world. African higher education and Student Affairs and Services (SAS) are faced with a set of challenges that are in part related to the resources within the institutions and in part due the…

A debate currently rages as to the value of higher education, including topics as broad as learning outcomes, employability, safety, and politics. It might seem to a casual observer that the modern college landscape is riddled with criticism and doubt. Up until the 2010s higher education long enjoyed popular support. For decades, overall…

Despite earning roughly half the doctoral degrees in public administration, women remain underrepresented in public affairs programs, particularly in senior positions. Studies describe a leaky pipeline from which women exit the academic career, and there is growing interest in removing administrative, structural, and cultural barriers facing women…

Many professionals in student services are currently looking for ways to increase the number of services and quality at a reduced cost. One alternative is more extensive use of modern technology. The search for computer applications in student services has intensified and will probably continue to do so because some of the trends are already…

This chapter explains what senior student affairs officers (SSAOs) and those aspiring to the position should know and do in terms of budgeting to make the transition from division to university leadership. Before SSAOs can help lead any university-wide budget process, particularly ones that unfold amid fiscal decline, they must master divisional…

Every reader of this volume will determine which information is most relevant to his or her home campus. Like their readers, the authors, as editors of the book, have identified prominent overarching themes and have organized this chapter around three of them. Accordingly, the authors highlight the three macrolevel approaches--identifying and…

The Luke Principle states that the successful implementation of any organizational change requires a counting of the costs (Ousley, 2003). As developers do not construct a building, nor do governments go to war, without counting costs, administrators in higher education should not reorganize units or merge departments without counting costs. This…