Every U.S. state and the District of Columbia has a law on the books that protects a library borrower's privacy, both an ethical and legal obligation of the library. In addition, FERPA further restricts access to users' records. Getting the message across to staff can be a challenge, especially if you employ students or volunteers who may not…

Prison libraries have traditionally fulfilled many purposes for their incarcerated patrons, and these libraries often carry a diverse collection to serve varied patron needs. However, during the trial of Steven Hayes for the Petit family murders, the prosecution questioned the collection development policies of the institutions where Hayes had…

In this article, the author recounts her experience in 2005 as a library director at the Mount Laurel Library in New Jersey. She thought her people at the library were in fairly good shape in terms of the professional staff's understanding of the confidentiality rules governing their customer information. However, she was wrong. This was driven…

Addresses investigations of library employees' complaints of sexual harassment which could be modified for use with a patron complaint. The employer's interests in conducting an adequate and swift investigation are discussed, and the importance of maintaining confidentiality is stressed. (LRW)

Gives a historical explanation of library confidentiality policies and procedures and reviews notable invasions of patron privacy through use of library records by the Federal Bureau of Investigation and the Internal Revenue Service. Also reports on a study that examined patron confidentiality policies in Texas academic library reference…

Examines moral, legal, and professional arguments for the protection of a library patron's privacy; gives examples of confidentiality challenges; and concludes that librarians should lobby for legal recognition of librarian/patron privilege of confidentiality. Computer technology and privacy are discussed, and the American Library Association…

Cites the importance of having a state law, knowing what it says, and having a library policy statement regarding the confidentiality of patron records. Discussion covers writing and implementing a policy, the role of automation, existing laws, library records defined, exceptions to confidentiality, and legal liability. Thirty-seven references are…

Discusses issues involved in public access to library materials and facilities and patron confidentiality. Topics discussed include children's access to adult materials; parents' right to know about their children's materials; First and Fourth Amendment protections; the Library Bill of Rights; and American Library Association (ALA) documents that…

Discusses the inadequacy of laws protecting the privacy of library patrons and the necessity of improving confidentiality statutes. Addresses the form the statute should take, what should be covered, libraries the statute should apply to, when exceptions are justified, and how the statute should be enforced. (AEF)

Examines liability issues and Internet use--specifically e-mail--that libraries should be aware of. Discusses confidentiality and employer review; how federal laws, statutory limitations, and Illinois State Constitution and statutes affect employer e-mail monitoring; invasion of privacy; and the Freedom of Information Act. Offers procedural and…

Relates experiences of public library in dealing with request for circulation records of inmate residing in county jail. Library policy, law and the prosecutor, preparing defense for refusal to comply with request, public relations, consequences of court appeals, and making the decision to comply with subpoena are discussed. (9 refernces) (EJS)

Presents American Library Association guidelines for medical, legal, and business responses at general reference desks covering the role of the librarian, including interpretation, advice, confidentiality, and tact; sources, including currency and referrals; telephone or mail reference; and ethics. (MES)

With the 1996 defeat of the Communications Decency Act, under which providing offensive material on computer systems accessible to children would have become a felony, no legal guidelines exist for library use of the Internet. Libraries can avoid becoming the center of an Internet controversy by encouraging parental involvement; by protecting…