In this article, Julia So discusses the purpose of program assessment, four common missteps of program assessment and reporting, and how to prevent them. The four common missteps of program assessment and reporting she has observed are: (1) unclear or ambiguous program goals; (2) measurement error of program goals and outcomes; (3) incorrect unit…

As participation in online learning continues to expand, higher education institutions must implement policies and procedures to ensure quality at the course, program, and institution levels. In this paper, the authors describe a process that the State University of New York (SUNY) System implemented, utilizing the OLC Quality Scorecard, to help…

This chapter provides an overview of three assessment scholars whose work influenced the articles contained in this volume.

This paper reports the findings of a study of student writing that assessed the skill needs of a cohort of developmental writing students enrolled in a co-requisite composition course at a community college that is part of the City University of New York (CUNY). This credit-bearing course fulfills the first half of the required composition…

In this chapter, we draw on the data collected during our evaluations of six TAACCCT grants to describe the challenges, successes, and transformative effect of adopting a developmental evaluation approach for community college programs.

This chapter describes a model of assessment based on Action Research that promotes and relies on faculty engagement to improve student learning.

In this study, conceptual and algebra-based physics students were engaged in scientific inquiry using Physics Education Technology (PhET) interactive simulations via semester-long group projects. The instructor and students used the Scientific Abilities Assessment Rubrics (SAAR) to evaluate project presentations and papers (formative assessment).…

Teaching-focused professional development (PD) programs offered at institutions of higher education (IHEs) are uniquely positioned to be levers of change that improve the quality of undergraduate science, technology, engineering, and mathematics (STEM) education in ways that broaden participation in STEM education, workforce development, and…

Drawing from Trade Adjustment Assistance Community College and Career Training (TAACCCT) grant evaluations and interviews with the field, this chapter includes examples of three cases that integrated advising and prior learning assessment for adults returning to education, and discusses the benefits and drawbacks of each approach.

Many scholars have sought to measure the effectiveness of diverse supplemental instruction programs. Nevertheless, it is difficult to generalize about supplemental instruction or compare data, given methodological and statistical incongruities and diverse approaches and student populations at various institutions. Quantitative and qualitative data…

Learning assessment at two-year colleges is growing, but not much has been published about it yet. In general, our smaller classrooms, diverse student population, high proportion of adjunct faculty, and academic freedom in teaching methods and tools set the stage for a different approach to assessment than at four-year institutions. This is the…

Using a case study design, this research explores how two department chairs, Jan and Tammy, in community colleges implement AB 705, an assessment policy impacting California ESL programs. AB 705 seeks to centralize previous multiple measures legislation in California by requiring the use of high school data in community college course placement.…

We evaluate whether the Bennett Hypothesis applies to local-level, single-institution promise programs and account for whether colleges have the authority to raise tuition, versus an external entity holding such authority. Using a sample of 29 community colleges affected by promise programs, we analyze changes in tuition across years 2001-02 to…

Increasingly, colleges and universities are being compared and evaluated based on the outcomes that their students experience. While both self-evaluation and accountability are valuable, one should be careful that the right outcomes are measured. Using data from 21 community colleges, we find that traditional measures often ignore key positive…

This chapter affirms the increasing value of outcomes assessment at one of many institutions where once it was mostly ignored, how the knowledge afforded by increased use of assessment functions as a precursor to change, and how the faculty and staff work of program and outcomes assessment--discussions, decisions, preparations, actions,…