Learning centers and tutoring programs serve a unique function as they are situated between academic and student affairs. Despite their importance, little research has focused on the key knowledge, skills, abilities, and competencies required for success as learning center directors. This qualitative study addressed this gap by exploring critical…

Cooperative Extension is a complex organization with a mission to deliver research from the Land-Grant University to all U.S. communities. This qualitative Grounded Theory study investigated State Extension administrators' perspectives on the environmental factor changes facing the organization and their responses to inform the direction for…

Purpose: The purpose of this paper is to explore managers' learning-oriented leadership, and what conditions managers face when working with the promotion of employees' learning. Design/methodology/approach: Data was collected through semi-structured interviews with managers in three manufacturing firms. Verbatim expressions of the interview…

Purpose: The purpose of this manuscript is the presentation of: (1) a reciprocal learning process for coach and employee; and (2) a practical implementation guide. Design/methodology/approach: Various search tools were used to explore the areas of manager in coaching role, learning orientation, reciprocal learning, integrative pedagogy (IP) and…

The qualitative - case study aimed to unveil the supportive leadership practices of supervisors in the implementation of Early Language, Literacy, and Numeracy (ELLN) in terms of fostering learner-centered pedagogical practices; providing conducive learning environment; ensuring a balanced curriculum; capacity building; fostering multi-cultural…

Background: Self-directed supports (SDS) are a model of disability service delivery that focuses on supporting increased decision-making authority and budget autonomy for people with disabilities and their families. This study identifies supervisory and administrative staff's perspectives within a self-directed, individualised budgeting programme…

Purpose: The purpose of this paper, intended primarily for practitioners, is to demonstrate how features of psychological capital (PsyCap) may be combined with manager efforts to collaborate with an employee on an action learning project. In reciprocal action learning, manager and employee create a partnership to learn, achieve work-focused goals…

Purpose: The purpose of the present study is to investigate mediating mechanisms in the relationship between the training and development climate at higher education institutions and administrative employees' productivity. Organizational identification theory and the job demands-resources model are used to investigate supervisor support,…

Taking into consideration the unique relational position of convenors (Chairs) in PhD oral examinations, this qualitative study explores insights from 55 convenors at a research-intensive university in New Zealand into the ways academic staff developers can better prepare doctoral supervisors and examiners for oral examinations. One striking…

Purpose: Based on trait activation theory, the purpose of the present study is to explore the relationship between the antecedents and outcomes of informal learning with the moderating effect of supervisor feedback environment (SFE) in small- and medium-sized enterprises (SMEs). Design/methodology/approach: Data (n = 388) were gathered from middle…

Purpose: The paper posits that the enforced work from home (WFH) arrangement due to COVID-19 provides a unique setting for the study of trust in changing contexts. The purpose of this study, therefore, is to examine to what extent COVID-19 WFH changed trust relationships among remote employees, their managers and organisations and how this has…

Purpose: The purpose of the present study was to examine the impact of a student teaching internship program on the self-efficacy of pre-service teachers in China. Design/methodology/approach: With 1,367 participants, structural equation modelling was used to evaluate the fit of the hypothetical model and a latent path analysis was conducted to…

Directors of color at college counseling centers face many challenges. In this article, three directors of color will describe the issues they face on a daily basis working in predominantly white institutions to illustrate how racial identities intersect with leadership. Included among the dynamics explored are the external pressures of…

In Chinese culture the concept of 'face' refers to the "dignity" or "prestige" of an individual that must be protected or saved, particularly in inter-cultural communication. This study aimed to examine how addressers inevitably save their own face in inter-cultural communication and what different strategies of 'face' saving…

As teacher shortages increase across the United States, educator preparation programs are tasked with preparing a new generation of teachers equipped to succeed in an increasingly challenging landscape. Along with ensuring that candidates develop deep content knowledge and effective pedagogical skills, national accreditation bodies also require…