Despite the case study research method has been widely adopted in qualitative research, few scholarly articles addressed the comprehensive guidance on the use of embedded case study research design. This paper aims to contribute to the literature by demonstrating the use of embedded case study research design in qualitative research. A pseudo case…

Continuing education centers mainly organize activities for the society in the fields that have gained importance on the improvement of individuals with a view of career building, improving professional knowledge and skills, achieving new skills and supplying individual development needs. Such centers have been established within universities…

This paper addresses the practice and experience of Universitas Terbuka (UT) in the provision of learning support services for students in a large-scale distance education system. The UT, which has a network of 37 regional offices and participating institutions, has challenges to provide and manage effective learning support system for more than…