Retaining people no longer credited toward college completion--a group known in academic parlance as "stop outs"--is a core concern among administrators seeking to remove barriers to education. Preventing stop outs from becoming stay outs means re-enrolling students beset by debt, or targeting vulnerable demos close to graduation.…

Within the past decade, there has been a shift in how our guiding professional documents conceptualise information literacy (IL) - evolving from a skills-based conceptualisation to one emphasising ways of thinking and knowing. This has been both productive and disruptive. Our professional documentation does not provide a framework for making this…

This chapter explores how the Wisconsin Technical College System Student Success Center and the Success Center for Ohio Community Colleges provided support that encouraged data-informed decision-making among 2-year college stakeholders. A case study for each Center is presented to illustrate data-related strategies and lessons learned. The…

Community colleges offer an important pathway to the middle class. However, many students fall off the path along the way; almost half of students drop out and only 38% complete a degree within eight years, according to an analysis by Preston Cooper of the American Enterprise Institute. These statistics are even worse for at-risk, minority and…

This paper presents new estimates of the effects of the City University of New York's (CUNY's) Accelerated Study in Associate Programs (ASAP) model, evaluated using a randomized controlled trial first in New York and later through a replication in Ohio. It presents longer-term effects of CUNY ASAP in New York, showing that the program's effect on…

Calls for multimodal communication, information, and technology literacy have come from the National Council of Teachers of English (Comprehensive Literacy, 2013), the National Communication Association (High School Communication Education, 2012) and the Association of American Colleges and Universities (Ehrmann, 2004). In response, several…

Low-income students face a number of obstacles that go beyond the cost of tuition and fees. For instance, their schooling often requires expenses that aren't covered by financial aid, such as books and commuting costs. What's more, education is often competing for their time with other responsibilities, such as the need to work or take care of…

The Supplemental Educational Services (SES) policy, under No Child Left Behind, requires underperforming Title I schools to offer academic tutoring to eligible students. A meta-analysis of findings from 44 external evaluations of district operated SES programs in Ohio showed that scores increased on the academic performance of at-risk students.…

This is the second article in a three-part series on reimagining the community college student experience, describing a new model for academic pathways, key design principles, examples from colleges leading the way, and implementation challenges. Community colleges are beginning to embrace the task of reimagining students' educational experiences.…

For many years, the U.S. has underutilized its human resources, as evidenced by the pervasive underrepresentation of several racial and ethnic groups within academia in general and the science, technology, engineering, and mathematics (STEM) disciplines, in particular. To address this underutilization, academic departments within U.S. universities…

John Carroll University (JCU) is a Jesuit Catholic institution located in University Heights, approximately 10 miles east of Cleveland, Ohio. Founded in 1888, the university has a population of 3,400 undergraduates and 800 graduate students. The Division of Student Affairs at JCU comprises 11 units. The mission of the division is the same as that…