Electronic resource access troubleshooting is familiar work in most libraries. The added complexity introduced when a library implements a web-scale discovery service, however, creates a strong need for well-organized, rigorous training to enable troubleshooting staff to provide the best service possible. This article outlines strategies, tools,…

At Winona State University's Krueger Library, where Kendall Larson is an associate professor and Allison Quam is an assistant professor, informational and directional signs are an essential part of the interior space. Yet the ubiquitous sign and media saturation has challenged them to design and maintain effective signage that is conspicuous and…

This article discusses some of the premigration tasks at Minnesota State Mankato in preparation for migration to a new integrated library system, ALEPH. The authors describe the review of circulation policies to make sure that only relevant, current data and practices were carried over. There is emphasis on the need for ongoing review of policies…

Describes the history and functions of the Minnesota Zoological Garden library. Topics covered include the library collections; library services, including online search capabilities; and the various groups of users served by the library. (three references) (CLB)

Describes how the people of Redwood Falls, Minnesota worked together to build a new public library facility in their community. Library personnel and volunteers held various fundraising activities which matched donations from a department store owner and a local grant. Discusses the architecture of the new library which includes computer…

Reports results of a 1990 survey of the progress Minnesota school library media centers made toward meeting Information Power guidelines for automating circulation, reference services, and the catalog. Order of automation, relationship between school size and automation, media specialists' satisfaction with new systems, and reasons for not…

Provides an overview of library automation in Minnesota. Topics include regional public library systems; library automation vendors; multitype library systems; postsecondary and academic libraries; state government libraries; the Internet; telecommunications and statewide online system legislation and funding; and state library agency involvement…