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Direct linkCarter, Sunshine; Traill, Stacie – Journal of Electronic Resources Librarianship, 2017
Electronic resource access troubleshooting is familiar work in most libraries. The added complexity introduced when a library implements a web-scale discovery service, however, creates a strong need for well-organized, rigorous training to enable troubleshooting staff to provide the best service possible. This article outlines strategies, tools,…
Descriptors: Basic Skills, Troubleshooting, Electronic Libraries, Electronic Publishing
Peer reviewedKimpston, Richard D.; Hansen, Harlan S. – Educational Leadership, 1982
A study shows that schools in Minnesota either have no established goals or have broad goals that are unrelated to teaching programs or tests. (Author/JM)
Descriptors: Accountability, Achievement Tests, Basic Skills, Curriculum
Peer reviewedKuchinke, K. Peter; Brown, James M.; Anderson, Howie; Hobson, Joseph – Journal of Industrial Teacher Education, 1998
Basic skill assessments of 109 employees in five small manufacturing businesses revealed that 84% needed additional training in one or more areas. Applied skills needed more remediation than academic skills. Employers expected return on investment in terms of profitability, productivity, and flexibility. Some workers were affected by negative past…
Descriptors: Basic Skills, Educational Needs, Employee Attitudes, Employer Attitudes
