The graphic organizer called here heuristic diagram as an improvement of Gowin's Vee heuristic is proposed as a tool to teach history of science. Heuristic diagrams have the purpose of helping students (or teachers, or researchers) to understand their own research considering that asks and problem-solving are central to scientific activity. The…

This paper proposes utilizing a combination of the Quality Function Deployment (QFD)-Kano model as a useful tool to evaluate service quality. The digital library of the University of Guadalajara (Mexico) is presented as a case study. Data to feed the QFD-Kano model was gathered by an online questionnaire that was made available to users on the…

Reviews the Hispanic American Periodicals Index (HAPI Online), which covers information about Central and South America, Mexico, the Caribbean Basin, the U.S. Mexican border, and Hispanics in the United States. There is little coverage of science in the index but much attention to literary subjects, politics, government, and social issues. (SLD)

Reports on: (1) the formulation of a holistic, systems-based theory of cultural transmission; (2) a field guide developed for gathering the precise data needed to test the theory; and (3) a pilot study, involving the collection and analysis of data about six- to 12-year-old Americans, Israelis, and Mexicans, to test both guide and theory. (CMG)