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Ruff, Kate; Olsen, Sara – American Journal of Evaluation, 2018
The authors of this article suggest three features of a common approach to impact measurement: harness operational data, use constructs with bounded flexibility, and develop a cadre of analysts who are skilled at interpreting reports. The analysts are the most crucial of these. Evaluators are well suited to step into these roles, but it will…
Descriptors: Measurement, Evaluators, Investment, Financial Services