In four years of managing the Northern Arizona University (NAU) Student Service Center--a one stop shop--from concept to fruition, the author has collected some tips and tricks and a toolbox of key components for success. The NAU Service Center journey started in 2012, when university leadership came together for a two-year concept review that…

By 2030, experts expect one in five American workers to have an immigrant background. And there are already 44 million immigrants in the United States. Most arrive with unmet workforce training needs. Even those with advanced degrees from their own countries can face language and cultural barriers that can leave them stuck in jobs that squander…

Purpose/Objectives: Farm to school (FTS) programs have many benefits, including potential for increased consumption of fruits and vegetables by students. However, there are challenges with hourly school nutrition employees' abilities to successfully process local produce and promote it to students. The purpose of this study was to identify…

Few professors teaching at community colleges today expect students to learn every nuance of every technological device they are likely to encounter throughout the course of their careers. Educators can expose students to enough of a base so that when the technology does evolve--and it will--they have the confidence and ability to adapt and…

With Arizona's mining industry in decline and its construction and housing market racked by economic upheaval, workers in rural regions across the state are enrolling in community colleges at a record clip. At Central Arizona College (CAC), administrators have reported 16 percent to 20 percent growth each semester for three years running. Georgia…

This article features the Dysart Unified School District in Surprise, Arizona and discusses how the district developed a long-term professional development plan. The authors present an example that highlights what is becoming common practice in the district: supporting teachers through differentiated, job-embedded professional learning, using…

This article explores the different steps involved in adopting a new service model at the University of Arizona Science-Engineering Library. In a time of shrinking budgets and changing user behavior the library was forced to rethink it reference services to be cost effective and provide quality service at the same time. The new model required…

Hispanic and Native-American seasonal Park Service employees in the Southwest are training younger local workers in masonry preservation in a National Park Service effort to establish a ruins preservation program. These new technicians will also learn to document, photograph, and report on preservation activities and follow legal administrative…

In 2002, public safety professionals in California developed a unique, groundbreaking curriculum targeting an audience of in-service, pre-supervisory, professionals from all three major public safety disciplines--corrections, law enforcement, and fire. This article features the California Public Safety Leadership & Ethics Program (CPSLEP), a…

Thirty-three employers in rural Arizona were interviewed concerning employer expectations, workplace opportunities, authority patterns, rewards, and social interaction at work regarding entry level workers directly out of high school. Available work was low skill with few rewards, yet demanded strong social skills and work ethic. Discusses…