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Peer reviewedRogers, Everett M.; And Others – Journal of the American Society for Information Science, 1994
Investigates the socioeconomic and gender equality aspects of the public's use of PEN (Public Electronic Network), a computer-based interactive communication system provided free to residents of Santa Monica (California). Topics discussed include public terminals; use by homeless people and by women; and participation in political communication…
Descriptors: Access to Computers, Access to Information, Communications, Community Programs
Peer reviewedHafner, Arthur W.; And Others – Reference Librarian, 1992
Four articles address traditional mediation in library services, including the librarian as mediator, the reference librarian as information intermediary, recommitment to patrons' information needs, and mediation in reference service to extend patron success. (87 references) (LRW)
Descriptors: Access to Information, Cultural Differences, Democracy, Homeless People
