Increasing career demands and expanding role expectations in a hyperconnected world batter higher education professionals, much like a tsunami of crashing waves toss a dingy at sea. To overcome the onslaught, professors are all but mandated to proactively build personal brands that deliver value propositions tightly aligning skills, expertise, and…

Registrar's offices used to be--and in some cases still are--physical manifestations of organizational charts: upper management resides in one cloistered area, occasionally behind a locked door, connected to the rest of the staff by multiple degrees of separation. During the summer of 2013, Elon University agreed to remodel the Office of the…

Library workflows are an area where repetitive stress can potentially reduce staff efficiency. Day to day activities that require a repetitive motion can bring about physical and psychological fatigue. For library managers, it is important to seek ways in which this type of repetitive stress can be alleviated while having the added benefit of…

For today's registrar, disentangling the institutional curriculum can be a daunting task. The complex and interconnected learning that higher education institutions now strive for is highly desirable among millennial students, but even the most articulate curricula sometimes fail to represent it clearly. Whether navigating the registration system,…

The "bounce" (coined by students at Susan Leigh's last campus) refers to the amount of time students spent chasing signatures and removing often-unnecessary registration "holds" in order to attend their classes. Leigh explains that all this chaos from complex, separately housed transactional business processes has led to the…

Bent on improving the teaching and learning experience, enhancing the productivity of researchers, and increasing the visibility of research outputs, libraries are redistributing staff, reallocating resources, and reorganizing internal structures, all to better partner campus-wide. Nowhere is the impact of this push for service innovation and user…

Background & Aims: Lean methodology is a continuous process improvement approach that is used to identify and eliminate unnecessary steps (or waste) in a process. It increases the likelihood that the highest level of value possible is provided to the end-user, or customer, in the form of the product delivered through that process. Lean…

There are often situations in facilities management where the daily repetition of certain tasks can seem meaningless to the employee if facilities managers are not conscientious. In this article, Joe Whitefield asks and answers the question: If your workplace morale is sagging a bit, what can be done to prop it up? To answer that question, he…

This article provides a systematic literature review about nonprofit and for-profit organizations using "big data" to inform performance improvement initiatives. The review of literature resulted in 4 peer-reviewed articles and an additional 33 studies covering the topic for these contexts. The review found that big data and analytics…

Special education teacher attrition has numerous negative impacts for students and schools. Administrators play an essential role in supporting special educators, but they seldom receive adequate preparation to provide this support effectively. The authors synthesize job characteristics theory, an area of research conducted by organizational…

Decentralization of teacher recruitment and selection in Kenya was as a result of World Bank/IMF policies, which support projects that guarantee direct net economic returns by productivity and indirect returns on externalities. The approach has been used as a way of improving service delivery. This strategy that has been successful elsewhere may…

This commentary describes the limitations of 40-minute class period times. The forty-minute system makes hash of the lives of teachers, especially in small schools, and about 80 percent of high schools have fewer than two hundred pupils. These small schools crowd their forty-minute periods with as many diverse and unrelated activities as possible,…

This study is an effort to understand the impact of occupational stress which is classified into four constructs i.e. pressure at work, support at work, job satisfaction, and nature of job, on the personality of employees working in public as well as private sector universities. To conduct the study, a survey questionnaire was floated to six…

Low retention in the child care workforce is a persistent challenge that has been associated with negative outcomes for children, staff, and centers. This article reviews the empirical literature, identifying common correlates or predictors of retention for child care workers. Searches were conducted using several databases, and articles that…

When it comes to project management, the IT department is typically its own worst enemy. When project requests are pushed through the budgeting process by different departments, it's up to IT to make them all work. The staff is required to be "heroic" to get the project load done. People get to work over weekends and postpone their vacations. The…