The purpose of this paper is to provide another perspective on the problematic nature of the concept of skill and in particular a tendency to place a lower value on certain types of job in the service sector than those in other industries. Qualitative research was conducted in three service industries in Australia, comprising interviews with key…

Purpose: The purpose of this paper is to describe and analyse what retail and hospitality industry employers want from training and trainers. Design/methodology/approach: The research project was undertaken for Service Skills Australia, the Australian Industry Skills Council that oversees formal training for a range of service industries in…

Purpose: This paper aims to examine the employment and training of mature-aged workers, so that suggestions for improving training for mature-aged workers may be offered. Design/methodology/approach: Six expert interviews were carried out by telephone, and three case studies involving company site visits were completed. Each company case study…

Purpose: The purpose of this paper is to provide a reflection on the growth in qualifications available through work, over the 50 years of Education + Training. Design/methodology/approach: The approach adopted is that of providing a viewpoint, reflecting back on the availability of qualifications today compared with the 1950s. Findings: The…

This research project, part of a much larger study, considered how people in regional communities learnt to deal with the impact of reduced water availability as a result of drought or climate change. The communities in the Mallee-Wimmera region of Victoria, Australia, were the focus of this study and a range of local people from different sectors…

In this final, collaborative paper in the "Learning to be drier" edition, we reflect on and draw together some of the key threads from the diverse narratives in our four site papers from across the southern Murray-Darling Basin. Our paper title, "Wicked learning", draws on a recent body literature (Rittel & Webber 1973)…

Purpose: The purpose of the paper is to examine the ways in which Australian companies can achieve high quality apprenticeship and traineeship systems in a time of labour shortage through close attention to the recruitment and development of apprentices and trainees. Design/methodology/approach: The paper is based on six qualitative case studies…

Purpose: To report on research that examines the impact of the adoption of nationally-recognised training by enterprises in Australia. Design/methodology/approach: The project involved a mix of methodologies including focus groups, employer survey and case studies. Findings: The research found that there had been a higher than expected adoption of…