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Direct linkStanley, Christine A.; Algert, Nancy E. – Innovative Higher Education, 2007
Conflict in the university setting is an inherent component of academic life. Leaders spend more than 40% of their time managing conflict. Department heads are in a unique position--they encounter conflict from individuals they manage and from others to whom they report such as a senior administrator in the position of dean. There are very few…
Descriptors: Research Universities, Professional Development, Qualitative Research, Department Heads
Stanley, Christine A.; Watson, Karan L.; Algert, Nancy E. – Journal of Faculty Development, 2005
Faculty and administrators rarely assume their positions knowing how to manage conflict. Yet managers spend between 20 to 50 percent of their workday engaged in conflicts. Conflict is an overlooked area in the professional development of faculty and administrators. Senior level administrators such as deans and department heads and faculty…
Descriptors: Change Agents, Campuses, Organizational Development, Department Heads
