Institutional research (IR) leaders rely on staff members to accomplish office missions and support institutional decisions. Like any supervisors in higher education, IR leaders must be familiar with a host of employment and intellectual property laws that guide the institution/employee relationship. This chapter offers insights into specific…

As part of a CfBT Education Trust funded study, we investigated the practical steps school leaders can take to ensure that self-evaluation of school performance led, through the effective staff development, to genuine school improvement. On the journey from self-evaluation to school improvement our research identified what schools did that worked,…

The work of a committee of college institutional researchers to create a professional code of ethics is chronicled, and the code's structure is described briefly. Issues encountered in and assumptions underlying the effort are discussed, including the rationale for such a code, definition of technical standards, terminology, and scope. (MSE)

A comprehensive information resource management system is the key to the future of quality data management. Instituting and developing the system requires a major commitment from institutional leadership. The institutional researcher can take steps to solve some of the initial problems and increase institutional awareness for the systems'…

Although each higher education institutional research office has a unique style and mission, their commonalities suggest guidelines for establishing effective units, including placement high in the organizational structure, consistent attention given to first-order data responsibilities (collection, reporting), attention to institutional needs, a…

Policy analysis is a two-stage process of (1) diagnosing the problem and (2) unraveling the parts in it played by the policy issue, environment, factors affecting implementation, and proposed alternatives. In higher education, this requires a thorough understanding of the unique higher education environment. (MSE)

The Ethical Analysis Protocol is a set of questions on treatment of participants, research practices, and sociopolitical dimensions of research that can be used to elicit information about ethical assumptions, constraints, and implications of institutional research studies. They provide a framework for ethical analysis of an institutional research…

The structure and process of college institutional research is compared with three different ways in which science is conceptualized. It is concluded that, although institutional research has much in common with science, it is distinct because the dynamic nature of institutional research prevents development of a cohesive body of knowledge.…

A member of the Association for Institutional Research's Committee on Standards and Ethics Research reflects on the recently drafted code of ethics for the profession and suggests means to support practitioners and gain acceptance for the code. It is concluded that sanctions are not practical at present. (Author/MSE)

Useful reference material and a list of professional associations are provided for the institutional researcher interested in qualitative research. (MSE)

A college or university's intercollegiate athletics program is a visible and sensitive component of a campus about which pressures for data and information can become intense quickly. The campus institutional research professional and other campus administrators must be prepared to face this challenge knowledgeably and responsibly. (MSE)

Ethnographic auditing combines concepts of ethnography, evaluation, and traditional auditing to evaluate university management. It is another tool in the institutional researcher's repertoire that enables the researcher to interpret cultural aspects of the organization to facilitate its academic mission. (MSE)

College faculty live and work in four cultures: that of the academic profession, the discipline, the academy as an organization, and the institution type. Each of these influences how they function in the organization. Colleges should recognize and build on the sometimes conflicting cultures. (Author/MSE)

A general research analysis model that can be used by colleges and universities is presented. The model may be useful to institutional leaders with no formal training in marketing and can assist in understanding the delicate interaction between activities and components critical to the overall marketing process. (Author/MSE)

Without feasible integration strategies, the institutional researcher and decision maker remain isolated from each other, to the ultimate disadvantage of the higher education institution. Practical and achievable strategies for the researcher include knowledge of the institutional climate and norms, developing communication skills, and practicing…