Background: This paper provides an overview of the empirical research on equity theory amongst staff working in services for individuals with intellectual disabilities (ID). Method: Relevant articles were identified by using the PsycINFO computerised database and by conducting manual searches of reference lists. Results: Six studies were…

The current literature review examined a proposed relationship between the antecedent-employee engagement factors--and the outcome variable turnover intent mediated by job satisfaction. Kahn's Personal Engagement Theory, Equity Theory, and Herzberg's Two-Factor Theory of Job Satisfaction were used as the theoretical underpinnings for the review.…

While theoretical models aimed at explaining or predicting employee turnover outcomes have been developed, minimal consideration has been given to the same task regarding safety, often measured as the probability of a crash in a given time frame. The present literature review identifies four constructs from turnover literature, which are believed…

This study gives a systematic and recent overview of studies that focus on staff variables that may have an influence on the origin and maintenance of challenging behaviour of clients with an intellectual disability. Thirty three studies were identified through computerized searches of the PsycInfo and ERIC-databases on the basis of specific…

In 2003/4, 13 Australian universities took part in a follow-up survey of occupational stress following an earlier one conducted in 2000. More than 6000 staff participated at each time, of whom 969 (stayers) participated at both times. This paper presents the cross-sectional data obtained on both occasions as well as the longitudinal data provided…

The objective of this article is to explore the experience of reconciling the strategic information system (IS) management with the radical transition of the Information Technology (IT) infrastructure in Taiwan's Bureau of Foreign Trade (BOFT) between 1998 and 2003. This investigation will be beneficial for the implementation of IT projects, as…

Many educators and researchers have proposed reforms for dealing with the ongoing adolescent literacy crisis. Progress in strengthening young people's literacy now depends on schools a) choosing appropriate programs and b) implementing them consistently and effectively. Yet the history of school reform is littered with reforms that were adopted…

Purpose: The purpose of this paper is to survey the various measurement instruments of the learning organization on offer, leading to the adoption of a tool that was considered most suitable for gauging progress towards the learning organization in two sectors of the Lebanese economy, namely banking and information technology (IT).…

Self-reported discrimination is linked to diminished well-being, but the processes generating these reports remain poorly understood. Employing the life course perspective, this paper examines the correspondence between expected age preferences for workers and perceived age discrimination among a nationally representative sample of 7,225 working…

Applying the language of exchange theory, this paper analyses how organizational culture emerges out of the institutional arrangements developed to regulate the transactions between members. Transaction costs of social exchange, the characteristics and etiology of those institutional arrangements, and three ideal-typical cultural forms are…

Performance appraisals have traditionally been directed at individuals, serving either an administrative or developmental purpose. They may serve a role definition purpose as well. This study sought to identify and more broadly define the purposes of performance appraisals to include this role definition purpose. Furthermore, this study examined…

Defines career plateauing, explains types and sources of plateauing, and suggests counseling interventions to assist individuals to recognize and adjust to plateauing. Recommends proactive measures to perpetuate work motivation of effective plateaued workers and to remediate work behavior of ineffective, plateaued workers. Includes 19 citations.…

Firms with the ability to provide superior customer service can accrue significant competitive advantage and research suggests that frontline service employees' (FLSEs) actions have a considerable influence on the success of service operations. Yet, the high level of customer defections consistently attributed to poor and indifferent service…

Presents an overview of job burnout, discusses the pioneering research and current theories of the burnout construct, along with the history of the main burnout assessment--the Maslach Burnout Inventory. Concludes that an understanding of the interaction between employee and his or her environment is critical for grasping the origin of burnout.…

A literature review examined these questions: How do workers make judgments about fairness? Why are workers concerned with organizational justice? and What is organizational justice? The relationship between two paradigms--reaction to events and appraisal of social entities--formed the basis of an integrative model of organizational justice.…