Reviews the research and commentary on individuals' questions and specific reference queries that characterize two general approaches in librarianship and other disciplines: question itself as phenomenon of questioner's behavior, linguistic performance, or cognitive state; interaction between question and answer focusing on appropriateness of…

Information for development has become one of the most pressing issues of the last decade, which Gulf Cooperation Council (GCC) countries have to tackle on an urgent basis. The need and urgency for planning national information systems has been clearly pointed out in several international conferences. Major research and development centers of…

Discussion of library information systems focuses on the idea of including user-supplied data (USD) in libraries' automated catalogs. Hypertext is mentioned, the information explosion and the ability to selectively retrieve information is considered, and the value of user input in evaluating the relevance of material is discussed. (12 references)…

Presents a conceptual framework and a coherent method for information-technology design in an organizational context within the participatory-design tradition. The MUST method, developed through projects in Danish and American organizations, is based on thorough participation with users and managers and combines the use of ethnographic techniques…

An exploratory investigation attempted to determine how learning at work actually takes place and in what ways learning on the job differs from classroom learning. The study was based on extensive observations and interviews over a 5-year period at two manufacturing plants that implemented a computer-based system known as Manufacturing Resource…

Prepared for the mental health professional or administrator who is involved in the planning, developing, or implementation of an automated information system in a mental health environment, this guide is limited to the electronic processing and storage of information for management and clinical functions. Management application areas include…

This paper is intended to function as both a major analytic effort and a review of the literature relevant to the establishment of an occupational information system. An introduction is followed by a summary of the legislative history documenting the process by which occupational information has been increasingly recognized as an essential element…

An examination of the recent performance of the United States Employment Service (USES) and the State Employment Security Agency (SESA) results in the following conclusions: (1) there are compelling public responsibilities that require the government to provide some employment services; (2) developing demographic, production, and budgetary forces…

This Systems and Procedures Exchange Center (SPEC) Kit on serials control and deselection projects provides a timely review of the efforts of research libraries to control the increasing costs of serial subscriptions. This kit contains documents from 13 libraries: University of California at Los Angeles and Riverside; Universities of Florida,…

The differentiation between efficiency and effectiveness in evaluating the performance of institutions of higher learning is examined and the role of management information systems in the decision-making processes of such institutions is explored. While efficiency is primarily concerned with cost minimization concepts, effectiveness is concerned…

This review of computerized career information and guidance systems begins with a discussion of the increase in computer systems in daily life. Part 2 examines the emergence of a national career information system program. The development of computerized systems that assist in career decision making is described in part 3. Part 4 provides…

Describes British Library's work on Systems Dynamics, a set of techniques for building simulation models based on analysis of information feedback loops. Highlights include macro-simulation modelling activities of social science disciplines, systems analyses and models of information retrieval processes and library services, policy models, and…

Reviews literature in user acceptance and resistance to information technology design and implementation. Examines innovation diffusion, technology design and implementation, human-computer interaction, and information systems. Concentrates on the determinants of user acceptance and resistance and emphasizes how researchers and developers can…

This review of regional cooperation and coordination of information systems in the Caribbean focuses on English speaking countries. The discussion includes an assessment of areas such as cataloging and bibliographic control; the development of national and sectoral information systems; library acquisitions; interlending; and international norms…

The future role, scope, and nature of bibliographic instruction (BI) and reference services at academic libraries is unresolved. Both have felt internal pressures and challenges during the past decade. It is suggested that BI and reference share tasks and become a single service. (92 references) (Author/DGM)