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ERIC Number: EJ1439776
Record Type: Journal
Publication Date: 2024-Sep
Pages: 24
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-0010-0870
EISSN: EISSN-2150-6701
Library Terms That Users (Don't) Understand: A Review of the Literature from 2012-2021
Courtney McDonald; Nicole Trujillo
College & Research Libraries, v85 n6 p906-929 2024
This paper compares website usability--specifically library users' understanding of library terms--for fifty-one original research studies between 2012-2021, with the findings of John Kupersmith's 2011 white paper "Library Terms That Users Understand." Studies reported approximately twice as many terms that users didn't understand than terms users did understand, with some terms appearing in both categories. Analysis of the findings suggests a majority of Kupersmith's guidelines remain applicable to today's online environment, with some adjustments related to technology advances. We propose an additional guideline that acknowledges the role non-library websites play in guiding how users interact with library terminology.
Association of College and Research Libraries. 50 East Huron Street, Chicago, IL 60611. e-mail: acrl@ala.org; Web site: http://crl.acrl.org
Publication Type: Journal Articles; Information Analyses; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A