The globalization of business has influenced the development of customized, job-specific workplace literacy programs. Work-centered participatory literacy receives support from both business and labor and additional impetus from the National Literacy Act of 1991. The worker of the future will be a thinking and communicating problem solver. The…

The research on workplace literacy programs during the past two decades has revealed a great deal about the requisites for successful workplace literacy programs. The following have been identified as characteristics of effective workplace literacy programs: active involvement by all project partners; employee involvement in the early stages of…