Purpose: The purpose of this paper is to provide an overview of approaches to outsourcing HRD in the UK. Design/methodology/approach: This paper employs semi-structured interviews and case studies. The research model was developed from a literature review. Findings: There are many problems associated with outsourcing any or all aspects of the HRD…

Purpose: The purpose of this paper is to analyze a new research topic, national human resource development (NHRD) for neglected but critical components of economics foundation and accumulated international development research and practices. Design/methodology/approach: Through a targeted literature review on NHRD writing, major development…

Purpose: The purpose of this paper is to explore the relationships among strategic HRD (SHRD) practices and organizational learning; and the relationships among organizational learning and HRD outcomes through a literature review. Design/methodology/approach: Keywords were identified to use in the literature search: HRD, SHRD practices, and…

Firms with the ability to provide superior customer service can accrue significant competitive advantage and research suggests that frontline service employees' (FLSEs) actions have a considerable influence on the success of service operations. Yet, the high level of customer defections consistently attributed to poor and indifferent service…

Examines the perspectives of needs assessment described in performance technology and human resource development literature. Perspectives embodied in definitions and conceptualizations of the terms need, needs assessment, needs analysis, front end analysis, and performance analysis are examined, and different views about where the needs assessment…

Against the backdrop of training provision in the apartheid era and a description of the promulgation of a new skills development regime post-1994, this article considers the status and distribution of enterprise training in contemporary South Africa. It is found that reasonable progress is being made with training in large and medium-sized firms…

This article cites six sources which present planning and implementation strategies for major government-sponsored training programs. These federal programs were designed to allocate funds to modernize training facilities and to provide employment skills for the hard-to-employ youth in six European and Asian nations. (SSH)

Overall, federal and state tax codes treat employer investments in human capital more favorably than investment in physical plant and equipment. The most important advantage is that training expenditures can be dispensed immediately, rather than depreciated over time, possibly resulting in a subsidy of 33 percent. In addition, employers who use…

Provides human resource development (HRD) professionals with an overview of literature on long-term curriculum planning for training in business and industry. Procedures for designing a training curriculum are described, and results are presented from a national survey of training practitioners on the current status of curriculum planning for…

This paper takes the position that the completion of the Internal Market Programme of the European Community will require free movement of persons, goods, capital, and services, which, in turn, will require a service infrastructure that enables fast and reliable flows between the Member States. The paper begins by explaining the rationale and…

This paper assesses the new immigration law and its impact on the growing minority segment of the U.S. labor force. It frames the issues raised by the law that concern non-Asian American minority citizens, presents evidence that supports these concerns, and suggests both short-term and long-term policy implications. The analysis begins with an…

The nine papers in this monograph, written by members of the University Council for Research in Human Resource Development, respond to the following questions: What is the most important organizational issue of the 1990s, and what human resource development (HRD) research questions might be generated from this issue? The papers are as follows: (1)…

The Training Guarantee Act (TGA) passed by the Federal Parliament of Australia in 1990 establishes a training guarantee scheme. It requires employers to invest in high quality, employment-related training that will most benefit their businesses. The levy is having an impact on many facets of human resource development in Australia. In seeking to…

Selections from materials developed for a National Institute of Education two-day workshop to examine workplace perspectives on education and training policy are presented. Participants included employer and trade union representatives, education and training specialists, policy analysts, and government officials. Part I on national perspectives…

Recent Australian research provides a solid body of evidence that training investments can yield very high levels of returns for firms across a range of sectors. It highlights these important factors about returns on investment (ROI): ROI come in many forms; immediate ROI are highest when training is highly focused; measuring ROI is not always…