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Halpern, Jeanne W. – 1980
Because of dramatic changes in the technology of written communication, college graduates are now producing letters, memos, and reports by dictating for word processing systems. Case studies from structured interviews with 28 people in business, industry, government, and the professions show that the composing process of writers who use the new…
Descriptors: Business Communication, Business Correspondence, College Graduates, Communication Research

Lipson, Carol S. – Journal of Business Communication, 1983
Calls for less repetition in the opening parts of business or technical reports, i.e., in cover letters, prefaces, abstracts, and introductions. Examines theoretical and empirical work on repetition in discourse and on designing effective unrepetitive openings for business and technical reports. (PD)
Descriptors: Advance Organizers, Business Correspondence, Communication Research, Educational Research
Moran, Michael G., Ed.; Journet, Debra, Ed. – 1985
The essays in this volume enunciate the pressing need for a theoretical framework for the study of technical communication. The first part of the volume provides an overview of extensive ways to study technical communication. Subsequent chapters discuss humanistic approaches to technical communication, the history of technical communication,…
Descriptors: Bibliographies, Business Communication, Business Correspondence, Communication Research
Mayer, Kenneth R.; Clinkscale, Bella G. – 1980
This paper addresses the question of how dictators interface with word processing personnel and what procedures to use to create the input that is transcribed into the finished business document. The first of three major sections in the review reports the status of word processing technology. It is noted that the 1978 word processing market level…
Descriptors: Business Communication, Business Correspondence, Business Education, Business Skills