These guidelines are derived from the five basic National Commission on Teaching and America's Future recommendations presented in "What Matters Most: Teaching and America's Future," a research-based proclamation that improving the quality of classroom instruction is the most important, direct, and cost-effective route to improving…

This bulletin provides, in four parts, information about the qualifications, selection and training of personnel in various service industries. Service Instruction of Department Stores describes the sales force of most department stores, composed chiefly of women, and the lack of team spirit; outlines the physical education program to monitor…