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Work Organisation and Qualifications in the Retail Sector. The Case of Micro-Enterprise. Synthesis Report. CEDEFOP Document.

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Kruse, Wilfried; van den Tillaart, Harry; van den Berg, Sjaak; King, Richard – 1997

Using the case study method, research was synthesized on micro-enterprises in Europe and the effects of changes in work organizations on employee qualifications and vice versa. The research focused on retail operations employing 10 or fewer staff. Five case studies were conducted in each of four member states of the European Union--Greece,…

Descriptors: Change, Developed Nations, Educational Needs, Employment Qualifications