Presents day care center directors with some strategies for uncovering, identifying, and preventing staff dissatisfaction. (BB)

Discusses what usability is and how to test for it. Offers nine suggestions for technical communicators working on usability testing. (SR)

Presents the question, posed by two future English teachers, of how they can continue to cherish the learning process as well as their excitement and passion for English teaching as they enter the profession. Presents a response by a veteran English teacher. (SR)

This article provides guidelines and strategies that can be employed to examine the experiences and perceptions of cooperative teaching teams, to validate successful collaborative practices, and to identify practices in need of revision. It discusses interviews and surveys, use of best practices checklists, conducting teaching observations, and…

Explores what effective facility professionals can do to foster satisfied employees and a progressive work environment. Discusses needs, motivators, and generational differences as they relate to employee satisfaction. (EV)

Presents suggestions for smooth and satisfying transactions between reference librarians and patrons, as well as for better collegial relationships. Highlights include: being prepared to help patrons; staying visible; serving "who's next"; working together and allowing for personal styles; making referrals; and using diplomacy while correcting…

New ways of thinking about governance are beginning to transform the leadership strategies of many people who serve in nonprofit organizations. How specifically can the time and talents of higher education trustees be used more effectively to advance the interests of colleges and universities? How many college and university boards govern like…

Job satisfaction, which can be defined as a feeling of fulfillment or pleasure associated with one's work, comes from many personal sources but can be nourished by supportive agency practices, daily interactions, and long-term goals. Job satisfaction is important for child and youth care workers because (1) job satisfaction and competence are…

As new technologies expand the availability of information and services, previously isolated rural and small school libraries must begin to use formal evaluations to find out how best to serve their clientele. Although some forms of self-evaluation are ongoing, a library should ask for formal evaluations by its users, administration, and staff at…

Responding to the need for a validated school improvement process, the National Association of Secondary School Principals sponsored the development of the Comprehensive Assessment of School Environments (CASE) Information Management System (IMS). The CASE-IMS computer software profiles 34 district and school variables, including climate,…

The concept of quality of life (QOL) has become an important public policy and service delivery issue within the mental retardation/developmental disabilities field. QOL measurement focuses on a number of personal and environmental factors, including independence, productivity, living/residential environment, interpersonal and community…

This Association of Research Libraries (ARL) kit on collection assessment contains the following documents: (1) "Guidelines for the Evaluation of Library Collections--Draft Copy" (Collection Development Committee, Resource Section, Resources and Technical Services Division, American Library Association); (2) "Guidelines for Collection Assessment"…

This document consists of supplemental information designed to accompany a presentation on the application of projection technology, including video projectors and liquid crystal display (LCD) devices, in the online catalog library instruction program at the Indiana State University libraries. Following an introductory letter, the packet includes:…

This paper argues that the multicultural society which exists in Britain today requires libraries to be more sensitive and responsive to the needs of minority groups. It is also pointed out that librarians have a responsibility to project positive images of a multicultural society and that they must face up to the difficult issues of prejudice and…

This basic outline for the organization of photograph collections is designed for use by individual agencies as well as by people interested in a cooperative collection organization that can encompass a regional network. The working manual provides organizational techniques for the evaluation of historical, monetary, and other values of the…