In an interview, Dorothy A. Durkin, a successful marketing specialist at a major university's school of continuing education, discusses her approach to marketing, specific strategies, and techniques for using and storing information. She offers five guiding principles for reaching prospects personally and persuasively. (MSE)

The Resource Cost Model (RCM) is a resource management system that combines the technical advantages of sophisticated computer simulation software with the practical benefits of group decision making to provide detailed information about educational program costs. The first section of this document introduces the conceptual framework underlying…

This guide was created to accompany workshops on learning to use electronic networks. It is less than a complete introduction to networks, but is a good tool for those learning to use them. An introduction defines networks, discusses the most important of them, and provides other useful concepts. Understanding and using electronic mail are…

Since electronic networking via microcomputers is fast becoming one of the most popular communications mediums of this decade, this manual is designed to help educators use personal computers as communication devices. The purpose of the document is to acquaint the reader with: (1) the many available communications options on electronic networks;…

The paper reviews the literature on information needs of parents and teachers of hearing impaired children and of the general public regarding hearing impairments. Survey results from a descriptive study on national patterns of information seeking and providing regarding hearing impairment are summarized in terms of information inquiries received…

This report presents an analysis of the search query arguments of several major bibliographic utilities and shows the commonalities and differences of the query structure among the various systems. The report illustrates a symbolic metalanguage that was developed to describe and compare the search arguments. In addition, status and error messages…

This guide is intended to aid Maryland educators in using Project LIFE (Library Information Functional Exchange), an information retrieval system designed to strengthen the resource base of the State Media Services Center, to support school library personnel by providing access to pertinent information which is not available in local resources,…

This compilation of miscellaneous information about the San Mateo Educational Resources Center (SMERC) was designed as a reference tool for SMERC linking agents, i.e., SMERC-trained personnel responsible for explaining their center's information services to subscribing agencies. It contains SMERC subscription information: listings of resources and…

Risks to institutional data processing operations include physical damage, violations of data integrity, and restrictions of physical access. Development of a responsive and effective disaster recovery program is complex, requires significant effort and the use of specialized personnel, and spans all major disciplines and organizational levels.…

Described a distributed approach to management information systems for mental health organizations that is less costly and complex than the widely advocated integrated system. Presents a client statistics subsystem that can be written with a standard statistical analysis package. Describes Florida Mental Health Institute's data system to…

This tutorial on packet radio (communication system using radio and digital packet-switching technology) highlights radio transmission of data, brief history, special considerations in applying packet radio to library online catalogs, technology, defining protocol at physical and network levels, security, geographic coverage, and components. (A…

A public utility company uses laser wands to read bar-coded labels on furniture and equipment. The system allows an 80 percent savings of the time required to create reports for inventory control. (MLF)

A computer program utilized to generate detailed reports of labor requirements saved almost $700,000 in custodial labor costs for the Facilities Maintenance and Operations Division of Oakland County, Michigan. The program also is used for a quality-control audit system during inspections to evaluate cleaned rooms. (MLF)

Suggests a four-step method for reconstructing evaluation offices originally established for federal funding programs so that they can provide information for local decision making: (1) review past work, (2) identify necessary projects, (3) establish joint priorities, and (4) develop action plan. (TE)

This updated and expanded second edition offers the latest findings and practices for library automation in the 21st century. With a practical, systematic approach, the book covers the entire spectrum of steps and activities involved in the automation process. Although this text does not prescribe a specific system or approach, it offers detailed…