The Commonwealth's Executive Office of Elder Affairs (EOEA) regulates assisted living facilities in Massachusetts. Prior to active employment, all staff and contracted providers who have direct contact with residents must receive a six-hour orientation. Also, employees must receive on-going training and in-service education to reinforce the…

One of a series of guides on implementing the Americans with Disabilities Act (ADA), this guide focuses on cultural diversity and the ADA. First, the major components of the ADA are summarized. This is followed by discussion of employer considerations in addressing cultural diversity issues and implications of the ADA, such as diversity…

In a 1980 Vocational ESL (VESL) project for adult Indochinese refugees, the major issues explored were: (1) What are the language and performance skills necessary for entry-level jobs? (2) How can these skills be incorporated into a VESL curriculum for beginning level, semiliterate students? and (3) How can ESL curriculum materials reflect…

Provides a checklist of considerations for installing document image processing with an electronic document management system. Other topics include scanning; indexing; the image file life cycle; benefits of imaging; document-driven workflow; and planning for workplace changes like postsorting, creating a scanning room, redeveloping job tasks and…

The American Association on Intellectual and Developmental Disabilities' (AAIDD's) Positive Behavior Support Training Curriculum," Second Edition" ("PBSTC"), is a curriculum for training direct support personnel and their supervisors in the values and practices of Positive Behavior Support. The curriculum is designed for direct support persons and…

This document contains skills standards for concrete construction workers that are designed for the following purposes: to inform prospective construction workers about the type of work and the skills required so that they can make informed career decisions; to inform educators about how academic, workplace, and life skills are applied in…

This guide to Minnesota training resources for adults seeking new employment opportunities provides an overview of careers, wages, job availability, and necessary training. Occupations are described in these areas: medical careers; office professions; technical careers; art, writing, and media careers; service careers---food, hair, police;…

This guide is built on librarianship training literature and customer service research from a variety of professions. It tells library managers how to identify and describe service ideals, to translate these ideals into realistic goals, and to lead new and experienced staff in fulfilling these service ideals. They are encouraged to focus the…

This volume is a resource for those who want to explore opportunities in training and development careers. Chapter 1 covers the evolution of training and the future of education at work. Chapter 2 considers trainers' roles; program design and development; needs assessment; development of program objectives; program content, training methods,…

This guide is designed to orient vocational education and training (VET) providers and adult educators to one approach to work-based learning in small business training and development used in Australia. Chapter 1, "About this Guide" (Merilyn Childs), provides an overview of the key players and conceptual frameworks involved in the small…

Based on the experience of the National Alliance of Business' youth apprenticeship program (the Quality Connection Consortium), this guide offers practical advice on how employers can begin a youth apprenticeship program that will serve their labor needs. It addresses the internal support that a business must generate and gives tips on choosing an…

This technical assistance guide was developed to assist Service Delivery Areas (SDAs) and Private Industry Councils (PICs) to develop local coordination activities and to enhance their ongoing coordination efforts. The guide is organized in five sections. The first section introduces the guide and defines "coordination." It is followed…

This training manual describes and explains the variety of tasks performed by library clerks in the Riverside (California) Unified School District's elementary school instructional media centers (IMCs). It is noted that the job responsibilities of these clerks fall into four areas with specific duties relating to each: maintenance of the…

This self-paced workbook is used for the orientation of new staff members at the University of Delaware Library to DELCAT technical services. DELCAT, based on NOTIS Systems, Inc., software, is the name of the University of Delaware Library's integrated library system. The orientation programs to DELCAT are of two types: programs that teach basic…

For this kit, 119 Association of Research Libraries (ARL) academic libraries were surveyed to determine the impact of online catalogs on the training needs of technical services staff and on the planning and organization of programs to meet these needs; responses were received from 66 libraries. Analyses of the responses indicated that the…