This paper examines a vareity of individual, group, and organizational communication skills for dealing with job burnout. Primary emphasis is placed on techniques for: (1) gaining perspective; (2) resolving substantive and affective conflict; (3) developing social support systems; and (4) increasing constructive feedback and employee control.…

This paper identifies a number of factors that staff developers should consider in planning an effective program. A staff development program is considered to be effective if teachers adapt the material or content learned into their classrooms and retain the implementation over time, if teachers and administrators express satisfaction with the…

Modelling its self-study on earlier document availability research by Saracevic, Shaw, and Kantor, the Periodical Department of the William Paterson College Library (Wayne, New Jersey), evaluated service to its patrons. Specially modified and coded periodical request forms were collected from a sample of patrons who requested periodicals from the…

Over 100 former board of education members from Oregon completed a questionnaire originally prepared by the "American School Board Journal" for the purpose of investigating why school board members leave their positions. This document presents the full results of the Oregon survey and also provides a summary of the findings and an…

This guide, designed to help people improve the quality of their leisure time, suggests alternative activities which may involve risk or change and may be used by individuals, families, teachers, and treatment personnel. The format is a collection of experiences that people have enjoyed and that make them feel relaxed, refreshed, and good about…

This handbook outlines procedures for planning and conducting follow-up studies of clients involved in chemical dependency programs. It is organized into eight chapters. Chapter I discusses purposes and applications of client follow-up studies. Studies may be used in program evaluation, program design, and staff development. Also, the study itself…

Presents detailed guidelines based on the literature for screen layout and design of online catalogs, and discusses the potential advantages in terms of number of transactions per hour and user satisfaction. Further research questions are suggested and an extensive bibliography is provided. (CLB)

Offers tips and techniques for avoiding job burnout and managing stress in child care centers. (HOD)

Discussion of job stress faced by librarians identifies characteristics most often associated with burnout, characteristics of helping professions that intensify burnout factors, and suggestions to consider for fighting the tendency to burn out. A personal account of a burnout victim (junior high school librarian) is included. Six sources are…

This booklet offers guidance for increasing the dissemination and utilization of information (especially federally funded disability research) through development of user-friendly materials and alternate formats. Individual sections address: the distinction between alternate formats and accessibility, suggested policies to help define approaches…

A. H. Maslow's hierarchy of basic human needs provides a useful vehicle for principals to use to meet teachers' essential needs. (Author)

Intended to increase managers' awareness of sources of conflict involving subordinates, this article offers means for anticipating or identifying these conflicts and solutions for dealing with them. (Author/MLF)

Discusses factors to be considered by community colleges in building continuing education programs that enhance the job satisfaction of workers. These factors include job satisfaction influences, effective education of adult learners, learner and teacher responsibility, alternative instruction format, recognizing job values, and obstacles to adult…

Presented are 16 practical rules based upon the experiences of successful managers that can help executives get more things accomplished by their subordinates. The rules include: delegate responsibility, acknowledge good work, schedule work breaks, encourage suggestions, and handle grievances promptly. (JMD)

As librarians use new computer equipment and related procedures, "ergonomics"--the least stressful orientation and use of the body in relation to the work it performs--becomes more important. Describes thirteen steps that employees can take to make their job experience more comfortable, safe, and efficient. (AEF)