Giving young people a voice builds their confidence, self-esteem and motivation and encourages them to develop an interest in current events. It helps them to develop and express their own opinions while listening to others, and to appreciate the importance of researching topics unfamiliar to them. It is an important way of developing their citizenship skills and empowering them to take action on matters that concern them. However, listening to the views of young people requires an open and receptive ethos in an organisation, one which welcomes the views of all its members--staff at all levels, learners, parents and community stakeholders. Where structures are imposed in an otherwise undemocratic organisation, they are likely to be seen as tokenism or worse. This booklet highlights best practices in giving young people a voice by suggesting appropriate methods, providing an action plan worksheet, and drawing on the examples of programs already in place at a variety of organizations. (Contains 23 endnotes.) [This booklet was published by the Learning and Skills Network on behalf of the Quality Improvement Agency.]