Competent data processing employees can be attracted to higher education, despite a nationwide shortage of computer programers and analysts. Suggestions are given for each phase (contact, interview, and closing) of the recruitment process. Vigor, enthusiasm, and follow-through are key elements. (MSE)

The challenge of recruiting, retaining, and retraining information technology (IT) staff in colleges and universities affects the entire institution, not just the IT organization. Some of the issues surrounding the projected IT staffing crisis are outlined, and steps campus IT leaders can take to minimize the effect of staff turnover on…

This booklet, which is intended for human resource managers, provides practical guidance regarding preparing for an aging work force. Chapter 1 concerns the relationship between business practices and age neutrality and offers checklists that human resource managers can use to assess their company's general policy development, training,…