Discusses the importance of staff development as reflected in the literature and describes the role of the chief student affairs officer. Presents a systematic process for designing and implementing staff development programs and identifies some obstacles to successful efforts. (JAC)

A professional development plan for a career in campus activities is presented, along with suggestions for implementing the plan. Attention is directed to: professional development as an ongoing process, steps to develop competence, how people learn, personal qualities needed by a student development professional, areas of knowledge and traits…

The accountability model presented in this report was developed by the Student Support Services staff of Gavilan College (GC) to help meet public demands for learner success, to increase efficiency, and to promote a proactive mode of delivering student support services. Introductory material traces the development of the model and discusses the…

A proven model for screening prospective residence hall assistants (RAs), training them in critical interpersonal and leadership skills, selecting the best candidates, and giving them strong supervisory support on the job is presented in this comprehensive guide. After an introductory chapter on the historical context within which RAs operate…

A guide to the organization and administration of professional development efforts for student personnel workers is presented. The development of the guide was based on needs within the organization: (1) to understand processes and procedures of student personnel services and how they relate to other departments; (2) to communicate and relate to…

The way that academic advisers, counselors, faculty, and administrators can help undecided college students set and implement educational and career goals is described. The focus is a developmental advising approach and career development concepts. Origins of indecision, categories of undecided students, and model programs for counseling and…