This module discusses the theory and practice of school improvement and outlines a nine-step systematic problem-solving process for developing an action plan addressing school improvement goals. The first section describes a general model for the study of the school as a social system, as developed by Getzels and Thelen (1960). The second section…

This monograph focuses on adult education programs and (1) why needs assessment is necessary, (2) how to assess needs, (3) how to assess the needs of special groups, and (4) how to assess program needs. In the first of four sections the administrator's role is described, and the term "needs" is defined. Models are proposed for individual and…