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Day, Linda; Graburn, Linda – 1998
This is a step-by-step guide to designing and conducting an assessment of the in-house use of periodicals in a library. It focuses on in-house use because libraries that allow their periodicals to circulate probably already have mechanisms to track circulation. The guide consists of an explanatory text followed by a checklist. The checklist…
Descriptors: Check Lists, Costs, Foreign Countries, Library Surveys
Adams, Mignon S., Comp.; Beck, Jeffrey A., Comp. – 1995
This CLIP (College Library Information Packet) offers a compilation of surveys and other methods of inquiry into user satisfaction submitted by college libraries around the United States developed to obtain feedback from the clientele they serve. In April 1995, surveys were mailed to 265 college and small university library directors, and the…
Descriptors: College Libraries, Focus Groups, Higher Education, Interviews
Avery, Christine; Zabel, Diane – 1995
Most libraries involved to any extent with total quality management (TQM) realize that successfully gathering information from their customers is the key to improving services. To do this libraries must employ a variety of methodologies, both quantitative and qualitative research. Quantitative primary data is usually collected in libraries by…
Descriptors: Academic Libraries, Data Collection, Focus Groups, Higher Education
Lawrence, Gary S.; And Others – 1982
This document outlines the methodology to be used for analyzing and reporting data collected through questionnaires at the various libraries of the University of California in April and May of 1982, as the second phase of an online public access catalog (OPAC) evaluation project. It is noted that the project was designed to enable systems…
Descriptors: Academic Libraries, Data Analysis, Evaluation Methods, Higher Education
Hafner, Arthur W. – 1998
A thorough understanding of the uses and applications of statistical techniques is integral in gaining support for library funding or new initiatives. This resource is designed to help practitioners develop and manipulate descriptive statistical information in evaluating library services, tracking and controlling limited resources, and analyzing…
Descriptors: Correlation, Data Interpretation, Libraries, Library Education