This document describes the citizen survey process as it relates to study of the parks and recreation field. A community parks and recreation survey consists of identifying the interests, desires, priorities and awareness factors of citizens regarding parks and recreation programs, resources, and facilities as well as the nature and frequency of…

Provides guidelines for ensuring teacher involvement in and satisfaction with inservice programs, using consultants in inservice programs, and involving administrators in inservice programs. (PGD)

Discusses the use of audiovisual programs to educate students to become library users and develop accepting attitudes toward libraries. Some guidelines for developing positive attitudes are suggested: concentrating on the student population, portraying a comfortable atmosphere, demonstrating library use, and portraying students solving their…

Poetry comes to a person from outside, but for it to live, the person must come to it and meet it and complete it. Poetry is new every day because it is seen in different ways by different people. It makes possible the deepest kind of personal possession of the world. The first true encounter with poetry should be simple and should involve…

The Reflective Appraisal of Programs (RAP) approach allows county extension staff (in cooperation with volunteer leaders, specialists, and district staff) to obtain systematic evidence on results that participants perceive to have occurred in the months or years following their involvement in an extension program. Simpler than a…

Intended to aid fellow department chairpersons in developing adequate library resources and to suggest ways of motivating departments in their use, this paper proffers suggestions based on the author's experience as a librarian and academic department chairman. It is suggested that (1) guidelines established by the library profession and…

This guide is intended to bring all the policy and tools approved by the Pennsylvania State Workforce Investment Board (SWIB) into a single reference for local workforce investment board (LWIB) members involved in chartering. Part 1 lists the guiding principles and benefits of Team Pennsylvania CareerLink, which is Pennsylvania's one-stop system.…

This article provides guidelines and strategies that can be employed to examine the experiences and perceptions of cooperative teaching teams, to validate successful collaborative practices, and to identify practices in need of revision. It discusses interviews and surveys, use of best practices checklists, conducting teaching observations, and…

Presents suggestions for smooth and satisfying transactions between reference librarians and patrons, as well as for better collegial relationships. Highlights include: being prepared to help patrons; staying visible; serving "who's next"; working together and allowing for personal styles; making referrals; and using diplomacy while correcting…

This Association of Research Libraries (ARL) kit on collection assessment contains the following documents: (1) "Guidelines for the Evaluation of Library Collections--Draft Copy" (Collection Development Committee, Resource Section, Resources and Technical Services Division, American Library Association); (2) "Guidelines for Collection Assessment"…

This resource booklet is intended to present a new set of tools and procedures for making meetings more participative. It is aimed at anyone who plans programs, meetings, conferences, classes, workshops, seminars, or conventions--from corporation presidents to managers to youth group leaders. Unit 1 identifies some of the issues and problems…

Offers suggestions for dealing with angry patrons in the library. Tips on diffusing the person's anger during the encounter are provided as well as short- and long-term suggestions for dealing with the library staffperson's feelings are included. Ways in which library administrators can assist their employees in dealing with angry patrons are also…

This handbook is designed to help local and state vocational education evaluation personnel conduct studies to measure the training and job satisfaction of former vocational education students. It consists of eight chapters. Chapter 1 explains the rationale, development, and organization of the handbook. Chapter 2 is composed of two commissioned…

Presents detailed guidelines based on the literature for screen layout and design of online catalogs, and discusses the potential advantages in terms of number of transactions per hour and user satisfaction. Further research questions are suggested and an extensive bibliography is provided. (CLB)

Discussion of job stress faced by librarians identifies characteristics most often associated with burnout, characteristics of helping professions that intensify burnout factors, and suggestions to consider for fighting the tendency to burn out. A personal account of a burnout victim (junior high school librarian) is included. Six sources are…