This manual is a practical training guide for graduate and undergraduate research assistants (RAs) working in the Werklund School of Education, University of Calgary. It may also be applicable to research assistants working in other fields or institutions. The purpose of this manual is to train RAs on how to plan and conduct focus groups for…

This book is a guide is for school practitioners who want to know more about planning and conducting focus groups as an aid to decision-making. It emphasizes practical and cost-effective ways to ensure accurate results. After defining the focus group, chapter 1 offers ways focus groups can be used in schools and reasons for using them. Chapter 2…

This article provides guidelines that educators can use to evaluate their own inclusion programs. The advantages of questionnaires, interviews and focus group interviews are reviewed, and tips are included for conducting interviews and focus groups. Sample interview questions, and possible concerns of teachers and recommended solutions are also…

Reviews focus groups as a way of determining community opinions and explains how to use them. Designing a focus group series, conducting the group, and reporting the results are described, and examples are given of focus groups in educational change. (SLD)

This CLIP (College Library Information Packet) offers a compilation of surveys and other methods of inquiry into user satisfaction submitted by college libraries around the United States developed to obtain feedback from the clientele they serve. In April 1995, surveys were mailed to 265 college and small university library directors, and the…

Most libraries involved to any extent with total quality management (TQM) realize that successfully gathering information from their customers is the key to improving services. To do this libraries must employ a variety of methodologies, both quantitative and qualitative research. Quantitative primary data is usually collected in libraries by…

Since Part H Interagency Coordination Councils (ICCs) were established in 1986, parents have been discussing what the primary role of the parent member is and should be, such as providing a parent and family perspective to the work of the ICC or representing family consumers throughout their state and, as such, a wide range of needs and opinions.…

Use of student focus groups to help shape college and university student recruitment efforts is examined, illustrated with the experiences of a variety of institutions. Benefits and limitations of the approach are noted, specific techniques for maximizing the groups' effectiveness are suggested, and uses of the resulting information are discussed.…

Six technology-based strategies for colleges and universities to use to address market pressures are described: behavioral research to help the institution build relationships; blind consumer surveys concerning perceptions of the institution; secret shopper research, in which unknown "shoppers" go through the enrollment process, keeping…

Discusses the use of focus groups and surveys to examine the characteristics and needs of nontraditional teacher education students, explaining the importance of open lines of communication among students, faculty, and college administrators to ensure successful programmatic implementation. Data from Bradley University nontraditional students…

The nine-volume Survey Kit is designed to help readers prepare and conduct surveys and become better users of survey results. All the books in the series contain instructional objectives, exercises and answers, examples of surveys in use, illustrations of survey questions, guidelines for action, checklists of "dos and don'ts," and…