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Siefken, Nancy M.; Ferguson, Robyn B. – Texas Child Care, 1997
Provides guidance for center directors in dealing with difficult behaviors from employees. Suggests strategies for facing employee problems, including looking inward and assessing employee motives; setting the tone for employees; taking steps to deal with persistent problems; reacting to defensive behaviors, including tearfulness, silence,…
Descriptors: Administrator Role, Administrators, Caregiver Role, Child Care Occupations