This guide presents ideas for staff development for managers who work with young or entry-level workers in small businesses. The guide is designed to help managers (1) get new workers to do their jobs well consistently; (2) devise a plan of action that will broaden the worker's job skills; and (3) evaluate the worker's progress to spot problems…

This guide presents an approach to problem solving for managers who work with young or entry-level workers in small businesses. The guide is designed to help managers (1) distinguish between a behavior problem and a performance problem; (2) balance positive and negative factors to make the changes they want; (3) devise solutions that will work for…

Harassment, like other forms of violence against women, is not a new problem. It is not a problem that will just go away, but it can be stopped. This guide is designed for use by organizations and employers to help them develop policies and implement programs in their workplace that address workplace sexual harassment. It focuses on Canadian…

This guide presents ideas on communication for managers who work with young, entry-level workers in small businesses. The guide is designed to help managers (1) understand how perceptions of the same message differ; (2) recognize barriers to good communication and ways to eliminate them; and (3) construct messages so that they will be understood…

This guide presents interviewing techniques for managers who hire young and/or entry-level workers in small businesses. The guide is designed to help managers (1) give the information the applicant needs in an employment interview; (2) keep personal biases from entering into the hiring process; (3) ask questions that will get the information they…

This guide presents ideas for dealing with women in nontraditional jobs for managers who work with young, entry-level workers in small businesses. The guide is designed to help managers (1) develop strategies to help them deal with workers' attitudes toward women in nontraditional jobs; (2) reduce adjustment problems; (3) build a cooperative,…

This book, which is intended for vocational rehabilitation (VR) professionals, is a guide to many of the disorders included in the "Diagnostic and Statistical Manual," fourth edition (DSM-IV), that VR professionals are likely to encounter. The introduction discusses the relationship between psychiatric disorders and vocational…