Programs developed for Chicago area high schools to alleviate problems caused by rapid changes in the ethnic character of the student population are described. The involvement of the entire community is recommended, and actions for Parent Teacher Associations are offered. (FG)

Steps are outlined that parents of handicapped children may follow if they wish to pursue complaints about their child's education. The steps include: (1) identifying the problem; (2) understanding the school system organization; (3) knowing their rights; and (4) trying to reach informal agreements before using legal remedies. (PP)