Examines the two worlds of word processing: a theoretical world found in textbooks and magazines, and a "real" world found in offices where some form of word processing has been introduced. Suggestions for business teachers are included. (CT)

The following five guidelines for teaching machine dictation can contribute to the effectiveness of classroom efforts: develop positive attitudes toward machine dictation; develop proper techniques for using dictation equipment; develop the thought process for dictating; develop procedures for beginning, continuing, and ending the dictation; and…

Student organization cocurricular activities may be integrated into office procedures classes to help students attain competency and employability. The article notes how organization activities, such as records management, travel arrangements, time management, and taking minutes of meetings, are related to school and job activities. (MF)

Describes a resume portfolio (from California's Cooperative Office Occupations Program) for students to prepare and update through college and in future job interviews. Portfolio contents include a photograph, cover letter, the resume (statistical or prose style), samples of typing work, and copies of certificates, awards, and commendations. (MF)