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Dearie, Tammy Nickelson; Steel, Virginia – 1992
This Systems and Procedures Exchange Center (SPEC) kit reports results of a survey of 82 Association of Research Libraries (ARL) institutions conducted in early 1992 in order to gather information on interlibrary loan by examining a number of operation and management changes that are occurring and the steps that might be taken to ease the pressure…
Descriptors: Facsimile Transmission, Higher Education, Interlibrary Loans, Library Administration

Olson, Linda M. – Journal of Academic Librarianship, 1984
Model for evaluation of library reference services examines four elements of reference process: librarians' performance on requests for factual information; knowledge of library policies, procedures, or services; provision of bibliographical instruction; and performance of interviewing techniques. Reference service questionnaire, criteria for…
Descriptors: Academic Libraries, Higher Education, Librarians, Library Instruction
Jackson, Mary E., Comp.; Croneis, Karen, Comp. – 1994
This document summarizes the results of a 1994 survey regarding the use of document suppliers by 90 ARL (Association of Research Libraries) members. A document supplier was defined as "a company or service that supplies documents for a fee." Document suppliers are increasingly used by research libraries as cost-effective solutions to the…
Descriptors: Academic Libraries, Costs, Higher Education, Interlibrary Loans
Parang, Elizabeth, Comp.; Saunders, Laverna, Comp. – 1994
Scholarly journal publishing is undergoing a transformation from paper to electronic distribution. Members of the Association of Research Libraries (ARL) have become pioneers in providing access to electronic journals. Because the policies and procedures that these libraries have developed can be guides for other libraries, a survey was sent to…
Descriptors: Access to Information, Criteria, Electronic Journals, Full Text Databases
Brancolini, Kirstine, Comp.; Provine, Rick E., Comp. – 1993
This document reports the preliminary results of a survey conducted in the spring of 1993 to gather information on the status and use of video collections and multimedia in Association of Research Libraries (ARL) libraries. Results from the survey include: 84 percent of the 73 respondents collect videorecordings; the largest collections are on VHS…
Descriptors: Academic Libraries, Access to Information, Copyrights, Educational Media
Johnston, Wanda K., Ed.; Roark, Derrie B., Ed. – 1996
This guide provides samples of college libraries' copyright policies and materials as a reference for library and learning resources personnel who need to create formal copyright policies, procedures, and publications and for those who are reviewing and updating their existing copyright materials. A survey of 310 members of the Community and…
Descriptors: College Libraries, Community Colleges, Computer Software, Copyrights