This book uniquely offers the distilled wisdom of scores of instructors across ranks, disciplines and institution types, whose contributions are organized into a thematic framework that progressively introduces the reader to the key dispositions, principles and practices for creating the inclusive classroom environments (in person and online) that…

For over two decades, Dillman's classic text on survey design has aided both students and professionals in effectively planning and conducting mail, telephone, and, more recently, Internet surveys. The new edition is thoroughly updated and revised, and covers all aspects of survey research. It features expanded coverage of mobile phones, tablets,…

Packed with new topics that reflect today's challenges, the Sixth Edition of the bestselling "How to Conduct Surveys" guides readers through the process of developing their own rigorous surveys and evaluating the credibility and transparency of surveys created by others. Offering practical, step-by-step advice and written in the same…

For instructional coaches, no two days are ever the same. This unique companion melds theory and practice to show how coaches can seamlessly integrate themselves into the fabric of the school and help teachers improve their practice from day one. Dean Spaulding and Gail Smith address common challenges of coaches and instructional leadership teams,…

School librarians and educators have specific copyright questions that are often glossed over in larger books on the subject. Now, thanks to best-selling copyright authority Carrie Russell, there's a resource just for them, offering clear guidance for providing materials to students while carefully observing copyright law. Using whimsical…

This manual was developed to assist school jurisdiction personnel in implementing effective customer satisfaction surveys by telephone or through mailed surveys to be completed by the customer. It provides background information about market research field activities and processes and gives an overview of the entire data collection process,…

This book is a guide to conducting follow-up studies on outcomes for students with disabilities and other special needs in school-to-work and other transitional programs. An accompanying computer disk contains a bank of survey items organized by the basic content areas found in most follow-up studies. Chapters offer a step-by-step guide through…

Creating a survey that asks the right questions at a level appropriate for the intended audience is a difficult task. This guide is designed to support educators who want to be confident that the data they gather will be useful. The guide is organized according to the developmental steps in creating a survey. Individual chapters correspond to the…

In a practical guide to program evaluation, many issues still facing this rapidly expanding profession are discussed. Strategies are suggested for overcoming difficulties and establishing a systematic and effective approach to the profession. The most appropriate methods for the different purposes of evaluation are pointed out, and procedures are…

Non full-time faculty--whether adjunct, part-time or contingent--has become the lifeline of a vast majority of colleges and universities. They teach many of the foundation and core courses taken by first- and second-year students, teach professional courses in which their own life experiences are invaluable, and step in at short notice to fill-in…

This book shows how the results of needs assessments can be transformed into action plans for an organization and discusses the procedures for facilitating that change. The book also contains a detailed glossary of needs assessment terms. The chapters are: (1) "The Need"; (2) "The Three Phases of Needs Assessment: A Closer Look"; (3) "Data-Related…

This book presents an in-depth assessment of the concept that excellence can be found in a variety of occupations that do not require a 4-year college baccalaureate degree. The findings are supported by data collected from nearly 40,000 students in occupational programs operating in 361 post-secondary institutions as part of the Counseling for…

Administrative practices do affect teacher morale, according to a study conducted by Phi Delta Kappa. This handbook describes the study and its findings, presents a review of the relevant literature, and proposes specific methods administrators can use to improve staff morale. The book's first chapter describes the study's objectives: to identify…

Libraries devote serious resources to user-education programs and need to measure their effectiveness with hard data. This guide was designed to simplify the evaluation planning process and the making of evaluation instruments. The material was developed from hundreds of survey instruments used by librarians around the country. The handbook…

This book is a guide to the evaluation and development of textbooks that focuses on the research on which they are based to the writing of the text. It also explores research into textbook effectiveness and provides an overview of the research in the field. The chapters are: (1) "Respondents' Opinions"; (2) "Evaluation of Textbooks by…